Support
Report anything that feels wrong, especially an incorrect date, missed reminder, lost source, sign-in failure, or layout problem. Good reports help us reproduce the exact state without asking you to reconstruct everything from memory.
What to include
Describe what you expected and what happened, your approximate local time, device/platform, and app/browser version if known. If a specific saved item is involved, you can use Report issue from that item so Scoplio can attach the relevant technical context without requiring you to paste private content into a separate message.
Reliability reports
Wrong dates, missed or duplicate reminders, data loss, sign-in failures, and subscription/access errors are treated as high-priority reliability issues. If the problem concerns a reminder, include the intended due time and reminder time shown in Scoplio.
Account and access help
For sign-in, plan, or account-access problems, tell us which platform you are using and whether the issue happens before or after you reach your Inbox.
Privacy when reporting
Share only what is necessary to reproduce the problem. Scoplio support does not need your password, and you should never send account passwords in a support report.